Most retail-first brands don’t expect CRM marketing to drive the bulk of their revenue. We get that. But used well, it’s one of your most valuable marketing tools.
Email, sms, and push marketing give you a direct line to your customers outside of the noise of social media. It deepens brand connection, surfaces high-intent audiences, and helps you make smarter decisions about what to launch or refine next.
We've worked with brands like Deliciously Ella to help them understand their audience, stay relevant between visits, and build long-term value without compromising the brand.
If your retail brand has any ecommerce presence at all, CRM adds another layer of insight into user behaviour, tailoring campaigns, and re-engaging customers who’ve already shown intent.
This isn’t about pushing harder. It’s about getting closer.